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Start here: Malware Removal Guide

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06-11-2011, 09:20 AM #1
Omm
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Posts: 163 Threads:123 Joined: Jun 2011 Reputation: 8

Start here: Malware Removal Guide
With the help of the professional and trained staff here at TechLifeForum.net, you can have your computer on the road to recovery in 3 simple steps.

Step 1 - Create a Free Account

To register your free account click here!. It is quick and easy to register an account. Be sure to complete all the required fields, the security question and captcha text. Upon registration you will need to confirm your account via your email address. TechLifeForum.net will not redistribute your email or spam you with annoying emails.


Click to enlarge image.

Step 2 - Download and Run OTL

OTL is the forums main tool for inspecting systems for malware. Please note OTL is only an analysis tool and NOT an anti-virus/malware/spyware.

  1. Download OTL.exe to your Desktop.
  2. Click the 'Quick Scan' button.at the top of the window. (allow OTL to scan your system, it may take several minutes depending on your machines state).
  3. It will generate two logs that will be saved to the Desktop (OTL.txt and Extras.txt). Keep these as they will be needed later.


Click to enlarge image.

If OTL fails to run, then please try the other versions; OTL.scr or OTL.com


Step 3 - Create a New Thread
Create a new thread in the Malware, Spyware and Virus Help forum. To do so click here! In the thread title, please include a short message of your symptom. This will help our experts pick out the infections they are most familiar with.

In the body, please include as much detail as possible regarding symptoms and any problems you are facing that we can help with. Symptoms can be (but not limited to); slowness, random noises, web engine redirects, warnings and the inability to run programs.

Then copy/paste your two logs from OTL (OTL.txt and Extras.txt) into your thread for the experts to look at.


Click to enlarge image.

Upon completion of the above, post your thread and wait for an expert to come along and help you. It usually takes no longer than 2 days for a helper to come.
This post was last modified: 06-06-2012, 08:32 AM by KoBE.

06-11-2011, 12:55 PM #2
Sam Baker
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RE: Malware Removal Guide
I will be making a thread soon
And hope you join the HJT team sooner :P
Now i am become death,The destroyer of worlds ~oppenheimer


06-11-2011, 01:11 PM #3
KoBE
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RE: Malware Removal Guide
Hey Omm, your 'Click Here' link up top is messed up. This is a great service. Hopefully soon we will get the new section up and going.

06-11-2011, 04:38 PM #4
AceInfinity
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RE: Malware Removal Guide
Good, this is stickied now.


Microsoft MVP .NET Programming - (2012 - Present)
®Crestron DMC-T Certified Automation Programmer

Development Site: aceinfinity.net

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06-11-2011, 07:27 PM #5
Sam Baker
I LOVE TLF!!!
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BSOD Crew
Posts: 1,525 Threads:76 Joined: Jun 2011 Reputation: 40

RE: Malware Removal Guide
Lol Omm will be the first one to get the stick award :D
Now i am become death,The destroyer of worlds ~oppenheimer


06-11-2011, 07:38 PM #6
AceInfinity
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Posts: 9,733 Threads:1,026 Joined: Jun 2011 Reputation: 76

RE: Malware Removal Guide
He's going to help us out with the Malware Specialists group. He's a trained member in malware removal, so he's one of our top guys right now for that.

Update: I fixed your "Click here" link for registration Omm.
This post was last modified: 06-11-2011, 07:39 PM by AceInfinity.


Microsoft MVP .NET Programming - (2012 - Present)
®Crestron DMC-T Certified Automation Programmer

Development Site: aceinfinity.net

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06-11-2011, 07:44 PM #7
Sam Baker
I LOVE TLF!!!
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BSOD Crew
Posts: 1,525 Threads:76 Joined: Jun 2011 Reputation: 40

RE: Malware Removal Guide
Can you guys do some tutorials on malware analysis? you know to make sure a file is not backdoored?
Now i am become death,The destroyer of worlds ~oppenheimer


06-11-2011, 07:47 PM #8
Omm
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Posts: 163 Threads:123 Joined: Jun 2011 Reputation: 8

RE: Malware Removal Guide
Thanks Unleashed. And yes Hell Guardian, that will definitely come with time :)

EDIT: Updated to have the new image. Thread is now complete.
This post was last modified: 06-11-2011, 07:53 PM by Omm.
-Omm

06-13-2011, 12:18 AM #9
Styx
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Posts: 66 Threads:6 Joined: Jun 2011 Reputation: 1

RE: Malware Removal Guide
Are you not going to ask for scans while you are at it? It will save the helpers' time, instead of having to ask the users to perform it every time.

06-13-2011, 01:34 AM #10
Omm
Member
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Posts: 163 Threads:123 Joined: Jun 2011 Reputation: 8

RE: Malware Removal Guide
(06-13-2011, 12:18 AM)Styx Wrote:  Are you not going to ask for scans while you are at it? It will save the helpers' time, instead of having to ask the users to perform it every time.

That was the initial thought but it will only be implemented when we get a few more people needing help :)
-Omm




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